Installing and Uninstalling the App

Installing the App

When using your mobile device with the app, your mobile device becomes part of a medical system. See chapter General Safety Information.

You don't need any special knowledge for installing the app.

  1. Scan the QR code on the Accu-Chek SmartGuide device packaging with the camera app of your mobile device. If you can't scan the QR code, go to https://go.roche.com/smartguideapp.
  2. You are redirected to the appropriate download page for your mobile device.
  3. Install the app following the instructions of your mobile device.
  4. You installed the app on your mobile device.

Uninstalling the App

 
NOTE

When uninstalling the app, all CGM data that was collected by the app will be deleted.

Note that your CGM data is always sent to your Accu-Chek Account while using the app.

iOS devices

  1. Tap and hold the app icon.
  2. Tap Remove App.
  3. Tap Delete App, then tap Delete to confirm.
  4. You uninstalled the app.

Android devices

  1. Tap Play Store.
  2. Tap the profile icon in the upper right corner.
  3. Tap Manage apps & devices > Manage.
  4. Tap the app icon.
  5. Tap Uninstall.
  6. You uninstalled the app.