Glucose Predict Error Messages
You will receive one of the following error messages when there is no glucose prediction on your Home screen.
Error message | Action |
|---|---|
We need at least 1 h of CGM data to predict your glucose. | Wait 1 hour for your glucose prediction to appear. |
We can't predict your glucose while you are below 70 mg/dL (3.9 mmol/L). | We can't provide a prediction while your glucose level is low. To raise your glucose level above 70 mg/dL (3.9 mmol/L), eat or drink something sugary as recommended by your healthcare professional. (This value is an example only. Your Low Glucose Limit may differ.) |
We are unable to predict your glucose. Please try again later. | We couldn't predict your glucose. Please come back later. If you keep getting the error, contact customer support. |