User’s Manual
  • Accu-Chek SmartGuide app
  • Select Your Language
  • About This User's Manual
  • Product Information
  • General Safety Information
  • Using the App
  • Getting Started
  • Configuring Your Mobile Device
  • Calibrating Your Sensor
  • Home Screen
  • Logbook
  • Graphs and Statistics
  • Managing Your Sensor
  • Therapy Settings
  • App Settings
  • Account Settings
  • Accu-Chek Account
  • Evaluating CGM Values
  • Troubleshooting
    • Event Log
    • General Troubleshooting
    • Notification Overview
      • Error Messages
      • Maintenance Messages
      • Warnings
      • Information
      • Reminders
  • Using an Apple Watch
  • Removing Your Sensor
  • Disposal Information
  • Customer Support
  • Release Notes
  • Technical Data
  • License Information
  • Glossary
  • Abbreviations
  • Explanation of App Icons
  • Explanation of Symbols
  1. Troubleshooting
  2. Notification Overview

Notification Overview

The app uses different types of notifications to inform you about the status of your sensor, errors, or upcoming maintenance. These notifications are:

  • Error Messages
  • Maintenance Messages
  • Warnings
  • Information
  • Reminders

If the sensor has lost connection to your mobile device, you will no longer receive notifications from your sensor.